SBI Credit Card is one of the most popular credit cards in India, offering a range of benefits and rewards to its users. However, sometimes you may encounter issues or have queries related to your SBI Credit Card, and in such cases, it’s important to know how to get in touch with the SBI Credit Card customer care team.
In this article, we’ll guide you through the various ways to reach SBI Credit Card customer care and the type of support you can expect.
SBI Credit Card Customer Care: How to Contact and Resolve Your Issues
If you are an SBI credit cardholder, you may need to contact the customer care team at some point in time. It could be to seek assistance with a transaction, report a lost or stolen card, dispute a charge, or get answers to your queries. Whatever your reason, SBI has a dedicated customer care team that can help you resolve your issues quickly and efficiently. In this article, we will discuss the various ways in which you can contact SBI credit card customer care and get the support you need.
See also: Sbi Cashback Credit Card Online Application
SBI Credit Card Customer Care WhatsApp Number
SBI Credit Card offers a WhatsApp-based customer service platform, which is available 24/7. You can save the number +91-7979988800 to your contact list and initiate a chat by sending a message to this number. You can use this service to get information on your account balance, available credit limit, reward points, recent transactions, and more.
SBI Credit Card Customer Care Email ID and Nodal Officer
You can also send an email to SBI’s customer care team at [email protected]. Alternatively, you can reach out to the Nodal Officer at [email protected] if you are not satisfied with the resolution provided by the customer care team. The Nodal Officer will review your case and provide you with a response within seven working days.
Check: Sbi cashback credit Fees/Charges
SBI Credit Card Talk to Customer Care
If you prefer to speak to a customer care executive, you can call the SBI credit card customer care number at 39 02 02 02 (prefix the local STD code) or 1860 180 1290. This service is available 24/7, and you can use it to report a lost or stolen card, block your card, request a replacement card, dispute a charge, and more.
SBI Credit Card Helpline
In addition to the customer care number, SBI has a dedicated helpline number for Paytm SBI credit card customers. You can call 0120-4616500 from your registered mobile number to get assistance with your Paytm SBI credit card.
UCO SBI Credit Card Customer Care Number and Tata SBI Credit Card Customer Care Number
If you hold a UCO SBI credit card or a Tata SBI credit card, you can reach out to the dedicated customer care numbers for these cards. For UCO SBI credit cards, you can call 1800 103 0123 or 022-4946 0000, and for Tata SBI credit cards, you can call 39 02 34 56 (prefix the local STD code) or 1800 180 1199.
See also: Sbi Cashback Credit Card Limit
How to Call Customer Care of SBI Credit Card?
To call the SBI credit card customer care number, you need to prefix the local STD code (for example, 022 for Mumbai, 044 for Chennai, etc.) if you are calling from a mobile phone. If you are calling from a landline phone, you can directly dial 39 02 02 02.
How to Speak to SBI Credit Card Customer Care
When you call the SBI credit card customer care number, you will be prompted to select your preferred language (English, Hindi, or any regional language) and enter your credit card number. Once you authenticate yourself, you can speak to a customer care executive and get the assistance you need.
How to Contact SBI Credit Card Customer Care
In addition to the phone and email channels, you can also contact SBI credit card customer care through their website. You can log in to your SBI credit card account, navigate to the ‘Contact Us section, and choose the channel that
Check: Sbi Cashback Credit Card Eligibility
SBI Credit Card Customer Care Branch Visit
If you prefer face-to-face interaction, you can visit the nearest SBI Credit Card branch and speak to a customer care executive. They will assist you with any queries or concerns related to your SBI Credit Card.
SBI Credit Card Customer Care Social Media Support
SBI Credit Card also offers customer care support on their social media handles such as Twitter and Facebook. You can reach out to them by sending a direct message or tagging them in a post. The SBI Credit Card social media team is active from 9 am to 9 pm on all days.
Sbi Credit Card Customer Care Frequent Ask Question
See also: SBI Credit Card Login
Qus: How can I update my email ID and mobile number linked with my SBI Card account?
Ans: In order to update your email ID and mobile number via SBI Card online account, follow these simple steps by using our ‘click to service’:
- Go to sbicard.com/quickcontact
- Enter SBI Card no., CVV no. & Date of Birth
- Your One Time Password (OTP) will be sent to your registered mobile no. & e-mail ID. This OTP is valid for 30 min. or one successful usage
- Enter your OTP correctly to update your email ID & mobile number and press submit
OR
Using a website or the mobile app:
- Login to sbicard.com or Mobile App & click on ‘My Profile
- Click on ‘Quick Contact’ and then click ‘edit icon’ appearing on your right
- Generate OTP and enter the same received on the registered number
Enter the new mobile number or email ID and click on ‘Submit’
Qus: How can I get a username and password to access my SBI Card account?
Ans: In order to access your SBI Card online account, you need to register with sbicard.com. Follow these simple steps to register:
If you do not have a user ID, click here to register in 4 simple steps:
- Go to sbicard.com and click on the ‘First-time user’ link
- Enter your SBI Card no., CVV no. & Date of Birth
- Your Time Password (OTP) will be sent to your registered mobile no. & e-mail id. This OTP is valid for 30 min. or one successful usage
- Enter your OTP correctly to set your user id & password and complete the registration process
Qus: How can I generate/change the transaction PIN for a credit card?
ANS: You can generate a transaction PIN for your credit card by using either our Website, Mobile Application or IVR.
To generate transaction PIN through the Website:
Log in to your online account and click on the ‘My Account’ tab present on the left-hand side menu and follow these steps:-
- Click ‘Manage Pin’
- Select the card for which the pin needs to be changed
- Click on ‘Generate OTP’
- Enter the OTP
- Enter the New PIN twice, and click submit
To generate transaction PIN through Mobile App:
Login to your account and click on the ‘Service Requests’ option present on the left-hand side menu and follow these steps:-
- Step 1: Click ‘Manage Pin’.
- Step 2: Select the card for which the pin needs to be changed.
- Step 3: Click on ‘Generate OTP’.
- Step 4: Enter the OTP.
- Step 5: Enter the New PIN twice, and click submit.
To generate transaction PIN through IVR:
Call on SBI Card Customer Helpline number: 1860 180 1290 or 39 02 02 02 (Prefix local STD Code)
- Step 1. Choose option ‘6’ to generate a PIN
- Step 2. Enter the 16-digit SBI card number, DOB in DD MM YYYY format & Card expiry date in MM YY format
- Step 3. Enter the 6-digit OTP received on your registered mobile number or email address
- Step 4 . Choose a 4-digit PIN number and re-confirm
- Step 5. You will get a confirmation message on the IVR itself
To generate the transaction PIN of your Add-on Card through IVR:
- Step 1. Enter the 16-digit SBI Add-on Card number and DOB in DD MM YYYY of the Primary Cardholder and the Add-on Card expiry date in MM YY format
- Step 2. Choose option 6 to Generate a PIN
- Step 3. Enter the 6-digit OTP received on your registered mobile number or email address of the Primary Cardholder
- Step 4 . Choose a 4-digit PIN number and re-confirm
- Step 5. You will get a confirmation message on the IVR itself
QUS: How can I check my Credit Card Outstanding and available credit limit?
ANSWER
-
- WEBSITE: Login to your SBI Card account through sbicard.com and check the ‘Current Outstanding’ in the Account Summary section.
- APP: Log into the SBI Card Mobile App and check the ‘Total Outstanding’ under the Summary Tab. Click Here to download.
- SMS: SMS BAL where XXXX = Last 4 digits of your SBI Card or TATA Card number to 5676791 from your registered mobile number
- EMAIL: Write to us at sbicard.com/email
- Call us on our helpline number to check the details.
QUS: How do I make payments to my SBI card?
ANS: You can make the payment for your SBI Card in a number of ways. The various modes of payment are:
Online
- NEFT Payment
- National Automated Clearing House
- SBI Auto Debit
- Paynet-Pay Online
- SBI Mobile Banking
- Debit Card
- Pay via Mobile App
- Visa Credit Card Pay
- Online SBI
- Electronic Bill Payment
Offline
- Over the Counter Payment
- SBI ATM
- Electronic Drop Box
- Manual Drop Box
conclusion
SBI Credit Card customer care is available through multiple channels to address any queries or concerns related to your credit card. Make sure to have your credit card number handy and provide all the necessary details to expedite the process. SBI Credit Card aims to provide quick and efficient support to its customers and ensure their satisfaction.
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